Jennifer Ingram

Former The Hartford, Amex

Senior Vice President Marketing

Jennifer Ingram is a marketing and brand leader who drives business growth by forging deep, lasting customer connections. Previously a senior marketing leader at enterprises including The Hartford and American Express, she specializes in elevating brands and upgrading marketing effectiveness in complex organizations. Jennifer helps organizations transform how they engage, retain and build meaningful relationships with their customers.

See You at 2026 Crossroads

Sales Breakout

Loyalty and Incentives

Day 1

10:20am-10:50am CST

Speakers: Loie Maxwell | Amazon Fresh, Kiko Garcia | Ace Hardware, Jennifer Ingram | Former The Hartford, Amex

Moderator: Melea McRae-Hall | Crux

Loyalty is no longer built through points and perks alone. This conversation explores how leading brands turn consistent, relevant and friction-free customer experiences into stronger relationships, greater retention and sustainable growth.

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