2026 Agenda

Main Stage Insights & Breakout Sessions Built for Your Role

With dozens of great speakers and sessions, Crossroads delivers no shortage of opportunities to gain more expertise to grow your B2B program. The Main Stage anchors each day with big-picture insights and shared moments. While three breakout tracks – Finance, Sales and Tech – let you go deeper on the strategies shaping payments and automated A/R. 

Travel track session at TreviPay Crossroads with Tom Cunningham

Crossroads Main Stage & Tracks

Main Stage

Two days. One clear view of where B2B commerce is headed. Industry leaders and corporate buyers get candid about regulation, technology and buyer expectations – and challenge what is actually driving scalable payments and invoicing.

Finance Track

The finance track explores O2C innovation, stablecoin outlooks, evolving risk and fraud challenges, plus insights from fintech innovators.

Sales Track

The sales track covers B2B growth strategies, loyalty and incentives, assessing agentic readiness and the nuances of selling to government buyers.

Tech Track

The tech track dives into automation and experience delivery, GenAI realities, embedded payments and how RPA is transforming A/P and ERP integration.

Date

Track

2026 Agenda

Loews

Welcome Reception

Arrival Day
5:00pm-7:00pm CST
Main Stage

Welcome Address

Day 1
8:00am-8:20am CST
Speaker: Brandon Spear | TreviPay

Data, advanced risk models, and industry focused agents are the new currency in B2B payments. Today these building blocks make it easier for buyers to buy, and suppliers to get paid, yet this is just the start. Hear from Brandon on his vision for the critical role of infrastructure in accelerating innovations and creating new “bridging” opportunities across the B2B commerce ecosystem.

Main Stage

Brand Leaders Panel: Scaling for Success

Day 1
8:20am-9:00am CST
Speakers: Edgar Garcia | Lenovo, Bryce Wernsman | Red Wing Shoe Company, Amy Morel | International Motors
Moderator: Martha Salinas | TreviPay

Building a successful B2B payments and A/R automation program is a team sport. It takes a vision, the right technology and talent – and internal marketing and change management to drive adoption. Learn from top brands how they built their programs, what they learned, and where they are investing in 2026 and beyond.

Main Stage

Tech Sneaks: Preview of Day 2 Keynote

Day 1
9:00am-9:10am CST
Moderator: Dan Zimmerman | TreviPay
Main Stage

It Takes a Team: Meet the Track Leaders

Day 1
9:10am-9:30am CST
Speakers: Aditi Bharara | Walmart Financial Services, Tom Cunningham | Former UATP, David Mitchell | WPP Enterprise Solutions, Dina Vardouniotis | Payments+Partnerships
Moderator: Allen Bonde | TreviPay
Break

Coffee Break

Day 1
9:30am-9:45am CST
Finance Breakout

Beyond DSO: Redesigning Order-to-Cash for Growth

Day 1
9:45am-10:15am CST
Speakers: Michael Ragsdale | Kansas City Chiefs, Mike Casabona | Solomon
Moderator: Dina Vardouniotis | Payments+Partnerships

Order-to-Cash has long been measured through collections, DSO and efficiency. But hidden across the process are costs, revenue leakage, customer friction and untapped value. This panel explores how leading organizations are rethinking O2C through automation, cost transparency and intelligent decisioning. Learn how to identify value gaps, modernize processes and partnerships, and build a more strategic, data-driven O2C model that delivers measurable business impact.

Finance Breakout

Stablecoin Impact and Outlook

Day 1
10:20am-10:50am CST
Speakers: Keith Mandell | Circle, Heidi Lehmann | BTM Energy/HDAX, Todd Ziegler | TruckCoinSwap
Moderator: Frank Martien | Windward Strategy

Stablecoins are moving from crypto infrastructure to real payment rails. With annual stablecoin transaction volumes reaching $35 trillion, the opportunity is enormous, yet B2B adoption remains in its early stages. This panel explores how stablecoins are reshaping payments, settlement, liquidity and cross-border commerce. Industry leaders will examine the current state of adoption, lessons from real-world deployments and what must happen next for stablecoins to scale across global B2B transactions.

Sales Breakout

B2B as a Growth Engine

Day 1
9:45am-10:15am CST
Speakers: Jessica Hill | Aventon, Todd Holzer | Red Wing Shoe Company
Moderator: Jeff Coppolo | TreviPay

Business leaders are rethinking payments as more than a back office function. With rising expectations for seamless B2B buying experiences, flexible invoicing, trade credit and order-to-cash automation have become powerful tools for driving growth. This spotlight explores how retailers are removing friction, strengthening customer loyalty and unlocking profitable expansion. Hear real world examples of how payments and AR automation are helping businesses win customers, enter new channels and scale more efficiently.

Sales Breakout

Loyalty and Incentives

Day 1
10:20am-10:50am CST
Speakers: Loie Maxwell | Amazon Fresh, Kiko Garcia | Ace Hardware, Jennifer Ingram | Former The Hartford, Amex
Moderator: Melea McRae-Hall | Crux

Loyalty is no longer built through points and perks alone. This conversation explores how leading brands turn consistent, relevant and friction-free customer experiences into stronger relationships, greater retention and sustainable growth.

Tech Breakout

Balancing Automation and CX

Day 1
9:45am-10:15am CST
Speakers: Hugh Khan | Suntell, Dianna Keen | WPP Enterprise Solutions, Dan Glennon | TreviPay
Moderator: Danny Cates | TreviPay

Automation delivers measurable gains in speed, accuracy, and efficiency. Yet applied without care, it can weaken the moments that build customer trust. Industry leaders share where they automated aggressively, where they kept a human touch, and what happened when they got it wrong. Through candid lessons and real-world tradeoffs, this discussion tackles a critical question: which customer interactions truly require people, and which only seem to?

Tech Breakout

GenAI Methods and Myths

Day 1
10:20am-10:50am CST
Moderator: David Mitchell | WPP Enterprise Solutions

GenAI Methods and Myths cuts through the hype surrounding generative AI. Technology leaders share what is delivering measurable business value today, where organizations are successfully moving beyond experimentation, and which misconceptions continue to slow progress. Drawing on real-world enterprise deployments, from AI agents to AI-driven delivery practices, this session explores practical implementation lessons, proven approaches, and the realities of scaling AI initiatives that drive meaningful business outcomes.

Break

Coffee Break

Day 1
10:50am-11:10am CST
Main Stage

Expert Panel: E-invoicing and Global Regulatory Outlook

Day 1
11:10am-11:50am CST
Speakers: Frank Ludwig | Approvis, Tom Skomba | Accenture
Moderator: Inez Berkhof-Hollander | TreviPay

Europe’s e-invoicing mandates are already reshaping how businesses buy and sell across borders, and the impact will reach US companies sooner than many expect. Join this session for a candid look at the real costs, measurable benefits and what these changes signal for scalability, customer experience and cash flow. Based on our ongoing research into A/P and A/R practices across five European markets, you’ll gain practical insights to help prepare your business for what’s next.

Main Stage

Manufacturing Spotlight

Day 1
11:50am-12:10pm CST
Speaker: Megan Knight | PACCAR Parts
Moderator: Christy Stoffer | TreviPay

The manufacturing sector was one of the first to adopt net terms financing and sophisticated order-to-cash processes, and today is at the forefront of innovation in digital selling, subscriptions and XaaS models. This spotlight looks at how this transformation is reshaping the buyer journey, aftermarket strategies, and also channel dynamics. Hear real world examples from the commercial vehicle industry where national account programs have become key growth drivers, and payments and AR automation are the new fuel for driving sales, loyalty and efficiency.

Main Stage

Retail + Travel Spotlight

Day 1
12:10pm-12:30pm CST
Speakers: Tom Cunningham | Former UATP, Loie Maxwell | Amazon Fresh

As consumer markets become more unpredictable, retailers are increasingly turning to B2B commerce as a growth engine. Success depends on delivering seamless payment experiences, protecting margins, and building loyalty through tailored programs and customer engagement. The travel industry faces a similarly complex landscape, with airlines, hotels, car rental providers, and intermediaries navigating fragmented payment ecosystems. Across both sectors, the greatest opportunity lies in strategic partnerships that simplify commerce, solve operational challenges, and create lasting value for buyers and suppliers alike.

Break

Lunch

Day 1
12:30pm-1:15pm CST
Main Stage

Keynote Speaker + Q&A with Heidi Gardner

Day 1
1:15pm-2:15pm CST
Speaker: Heidi Gardner
Break

Coffee Break

Day 1
2:15pm-2:35pm CST
Finance Breakout

Risk and Fraud Spotlight

Day 1
2:35pm-3:05pm CST
Speakers: Francois Burtin | Allianz Trade, Ben Duran | TreviPay, Bethany Stewart | TreviPay, Derek Overby | TreviPay
Moderator: Rissi Lovern | TreviPay

AI isn’t one thing, and neither is credit risk. Machine learning has shaped decisioning and portfolio management for years — well understood by some, underused by many. Generative and agentic tools are newer and powerful in the right places, yet capable of being confidently wrong. This spotlight explores which forms of AI belong where across the credit and fraud lifecycle, the guardrails that are needed, and how to tell real capability from a headline.

Finance Breakout

Fintech Innovators Panel

Day 1
3:10pm-3:40pm CST
Speakers: John Badovinac | Flute, José Luna y Parra | SolidIA, Zach Pettet | Market Reads Podcast
Moderator: Nick Utton | Former Mastercard, E*TRADE

Data, AI, agents and real-time risk decisioning are reshaping how businesses buy and sell. In this panel, fintech innovators explore what is working today, what remains experimental, and what the next wave of B2B payments could look like. From autonomous purchasing and dynamic risk pricing to new ways of connecting buyers and sellers, attendees will gain practical insights into the technologies and strategies shaping the future of commerce.

Sales Breakout

Is Agentic Ready for B2B?

Day 1
2:35pm-3:05pm CST
Speakers: Marina Brightup | Western Digital, Clint Sears | TreviPay
Moderator: Rom Mascetti | Flagship Advisory Partners

AI is already reshaping B2B commerce and payments. This panel will explore how companies are applying AI today across areas such as customer discovery, commercials, product, and back-office ops, while examining how AI is being deployed more broadly across B2B buyer and supplier workflows. It will also look ahead to how increasingly agentic models could transform procure-to-pay and order-to-cash, separating near-term realities from longer-term possibilities.

Sales Breakout

Selling to Government Buyers Panel

Day 1
3:10pm-3:40pm CST
Speakers: Leah Nargan | Best Buy, Benjamin Shelton | KHI
Moderator: Virginia Zimmerman | KHI Inc

Commercial companies exploring government contracts face a different playing field — federal and state buying doesn’t work like commercial sales. This panel breaks down how procurement actually works, the contract vehicles that open doors, and the compliance pitfalls that trip up new bidders, with practical, real-world guidance for getting started.

Tech Breakout

Embedded Payments Playbook

Day 1
2:35pm-3:05pm CST
Speakers: Tapas Samantaray | TreviPay, Justin Chapman | United
Moderator: Greg Toussaint | Edgar, Dunn & Company

Payment is no longer a commodity. Technology is playing an increasingly important role in delivering relevant services and use cases across the B2B payment value chain. This is especially true for embedded B2B payments, a market estimated to reach $16 trillion by 2030 (Edgar, Dunn & Company). As corporates increasingly rely on platforms and intermediaries for payment and financial services, what is the ideal playbook for embedded payments, and how can technology support it? Join this panel discussion to explore the future of embedded payments.

Tech Breakout

Bringing Order to Order-to-Cash with AI-Powered Managed Services

Day 1
3:10pm-3:40pm CST
Speakers: Dan Glennon | TreviPay, David Healy | TreviPay
Moderator: Kauleen Adiutori | TreviPay

AI is reshaping order-to-cash, but automation alone is not enough. This panel explores where AI delivers the greatest value across onboarding, invoicing, receivables, and dispute management, and where human expertise remains critical. Industry leaders share practical examples of reducing DSO, accelerating onboarding, and improving dispute resolution by combining intelligent automation with managed services. Learn how leading organizations are balancing efficiency, control, and customer experience.

Break

Coffee Break

Day 1
3:40pm-4:00pm CST
Main Stage

Expert Panel: The B2B Growth Outlook: Where Payments, Credit and Commerce Converge

Day 1
4:00pm-4:40pm CST
Speakers: Rebecca Meeker | Mastercard, McKayla Wooldridge | S&P Global, Graham Eckert | Bain & Company
Moderator: Jennifer Tramontana | The Fletcher Group

The forces reshaping B2B commerce from embedded finance, AI, global trade volatility and rising buyer expectations are converging around payments. Senior analysts and strategists from Mastercard, S&P Global and Bain & Company assess where payments infrastructure is becoming a measurable growth lever, what the macro environment means for credit and terms strategy, and which shifts will define B2B commerce through the end of the decade.

Main Stage

Fireside Chat + Day 1 Wrap Up

Day 1
4:40pm-5:00pm CST
Speakers: Martha Salinas | TreviPay, Nick Utton | Former Mastercard, E*TRADE
Moderator: Allen Bonde | TreviPay
Salon

Networking Break

Day 1
5:00pm-6:00pm CST
Offsite

BBQ & Blues Party at J. Rieger & Co.

Day 1
6:00pm CST
Main Stage

Day 2 Welcome and Highlights

Day 2
8:30am-8:40am CST
Moderator: Allen Bonde | TreviPay
Main Stage

Tech Keynote: An AI-Powered Future

Day 2
8:40am-9:30am CST
Speakers: Keith Mandell | Circle, Zach Stevens | AWS, Esau Underhill | Best Buy
Moderator: Dan Zimmerman | TreviPay
Main Stage

Expert Panel: What Corporate Buyers Want

Day 2
9:30am-10:10am CST
Speakers: Paul Burke | NTI, Justin Chapman | United, Sunny VanderVeer | HubNetic
Moderator: Piers Gorman | TreviPay

B2B buyers increasingly expect the same seamless experience they get as consumers and new research shows the cost of falling short. Based on TreviPay data from the US, UK, Europe and Australia, this panel explores how payment and invoicing shape loyalty, whether AI-driven procurement increases price sensitivity or reinforces total cost of ownership, and how buyer expectations are evolving across regions from the perspective of sales and commercial leaders.

Break

Coffee Break

Day 2
10:10am-10:20am CST
Main Stage

Every Transaction Has Two Customers: What the Buyer and Supplier Need

Day 2
10:20am-11:00am CST
Speakers: Shari Krikorian | Visa, José Luna y Parra | SolidIA, Chris Zimmer | TreviPay
Moderator: Tony Alvarez | TreviPay
Every B2B transaction has two customers: the buyer making the payment and the supplier waiting to be paid. This session explores how payment experiences designed for both sides can turn payments from a back-office process into a source of growth. Panelists will examine how pay-on-invoice capabilities and connected networks can give buyers greater choice and working-capital flexibility while providing suppliers with payment certainty, predictable economics, simpler collections and the confidence to serve more customers.
Main Stage

Finance Track Takeaways

Day 2
11:00am-11:15am CST
Moderator: Dina Vardouniotis | Payments+Partnerships

Hear highlights from the finance track chair and a special guest as they summarize key takeaways for finance leaders and their teams.

Main Stage

Sales Track Takeaways

Day 2
11:15am-11:30am CST
Speaker: Tom Cunningham | Former UATP

Hear highlights from the sales track chair and a special guest as they summarize key takeaways for sales and eCommerce leaders.

Main Stage

Tech Track Takeaways

Day 2
11:30am-11:45am CST
Speaker: David Mitchell | WPP Enterprise Solutions

Hear highlights from the tech track chair and a special guest as they summarize key takeaways for tech leaders and their solution providers.

Main Stage

Conference Wrap Up

Day 2
11:45am-12:00pm CST
Speakers: Brandon Spear | TreviPay, Martha Salinas | TreviPay
Moderator: Allen Bonde | TreviPay

Your All-Access Pass to the Future of B2B Payments

Two days of premium content, curated networking and exclusive experiences — all in one place.