Sarah Rothfuss

TreviPay

Vice President of Customer Experience

Sarah Rothfuss is Vice President of Customer Experience at TreviPay, where she helps organizations simplify complex commerce by aligning payments, technology and customer experience. With more than a decade of leadership experience spanning payments, banking partnerships, product strategy and customer operations, Sarah has built and scaled teams across global fintech and payments organizations. Known for bridging strategy and execution, she is passionate about helping businesses navigate change, deliver exceptional customer experiences and unlock growth through innovative payment solutions.

See You at 2026 Crossroads

Tech Breakout

Bringing Order to Order-to-Cash with AI-Powered Managed Services

Day 1

3:10pm-3:40pm CST

Speakers: Dan Glennon | TreviPay, David Healy | TreviPay, Sarah Rothfuss | TreviPay

Moderator: Kauleen Adiutori | TreviPay

AI is reshaping order-to-cash, but automation alone is not enough. This panel explores where AI delivers the greatest value across onboarding, invoicing, receivables, and dispute management, and where human expertise remains critical. Industry leaders share practical examples of reducing DSO, accelerating onboarding, and improving dispute resolution by combining intelligent automation with managed services. Learn how leading organizations are balancing efficiency, control, and customer experience.

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