Payments at the Crossroads
Hosted by HSBC
Sydney, Australia | 26 May 2025 | One International Towers Sydney – 100 Barangaroo Avenue , Sydney NSW 2000
Tickets available for $199
The Crossroads Fintech Salon – Sydney Edition
Attendees stepped into an afternoon of insight and connection as HSBC and TreviPay brought their Crossroads Fintech Salon Series to Sydney. In an intimate, club-like setting, a curated group of merchant payments experts, fintech innovator and industry insiders gathered for a spirited exchange of ideas on the future of B2B payments.
From the transformative power of AI and A/R automation to the evolving landscape of payments regulation, participants had the opportunity to engage in meaningful dialogue with fellow leaders in payments, eCommerce and banking.
Agenda
Half-day agenda including lunch, programming, networking and cocktails. Check back for updates.
12:00 – 12:30 | Lunch
12:30 – 12:35 | Welcome
Piers Gorman, TreviPay
12:35 – 13:00 | Intro: The Year of B2B
Inez Berkhof-Hollander | Piers Gorman, TreviPay
Digital transformation and a renewed focus on customer loyalty, plus shifting trade winds and regulations have an impact on B2B Commerce. Yet, unlocking the massive B2B opportunity takes a community. Join us as we kick off Crossroads Sydney and look at the global trends, what buyers say they want and how suppliers and their partners can adapt to newly volatile markets.
13:00 – 13:20 | Insights: What B2B Buyers Want
Piers Gorman, TreviPay | James Norfor, b2care
B2B buyers, heavily influenced by their B2C experiences, have high expectations when it comes to purchasing. This panel will explore core drivers for building loyalty in the era of B2B eCommerce, including delivering consistent omnichannel experiences, meeting complex payment and invoicing needs, and coupling digitalization with legacy systems to drive stickiness and long-term ROI.
13:20 – 13:40 | Spotlight on Banking
Larissa Stanley, HSBC | Nadia Ladak, HSBC
13:40 – 14:00 | Spotlight on Risk
Chris Doubé | Ian Dennis, Allianz Trade
The Fear of Missing Out. How Allianz can facilitate B2B online trust to help clients find new buyers and sell to them on open credit, and the risks to clients if they don’t.
14:00 – 14:20 | Spotlight on Networks
Annelyn Singson, Mastercard
14:20- 14:50 | Networking Coffee Break
14:50 – 15:10 | Travel Panel: Transforming the B2B Travel Payments Landscape
Tom Cunningham | Craig Bowen, UATP
The B2B travel payments space has long been constrained by legacy systems and outdated practices. But with emerging technologies and evolving regulatory landscapes, the industry stands at a turning point. This panel will explore whether these changes can finally drive true payment efficiencies—and how established travel brands can collaborate to transform payments from a back-office cost into a powerful tool for customer loyalty and competitive advantage.
15:10 – 15:40 | Expert Panel: The Future of B2B Payments and Loyalty
Lance Blockley | David Ojerholm, The Initiatives Group | Trent Daniel, Azupay |
May Lam, Australian Payments Plus | Pierre Andary, EonX | Navaid Khatib, HSBC
The panel will discuss The Future of B2B Payments and Loyalty, exploring potential changes to the mix of payment methods used by Australian businesses and the differences between the payment behaviours of enterprise and SME entities. With panelists from different parts of the payments ecosystem, we expect some lively debate on what the future holds.
15:40 – 16:00 | Spotlight on Consultancy
Piers Gorman, TreviPay | Tal Armstrong, CMSPI |
David Lunt, Payment Matters
This session will explore how merchants can optimise their B2B payment processes and manage financing, as well as the costs and trends across cash, cards, BNPL and digital payment methods. We will also review enterprise strategies for handling B2B payments and preserving cash flow. Finally, we will discuss how omnichannel payment integration enhances customer loyalty and drives lifetime revenue for merchants.
16:00 – 16:30 | Fireside Chat and Wrap Up
Inez Berkhof-Hollander | Piers Gorman, TreviPay
16:30 – 18:00 | Networking and Drinks
Hosted by HSBC
HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 60 countries and territories. With assets of US$3,099bn at 30 September 2024, HSBC is one of the world’s largest banking and financial services organisations.
Presented in Partnership With
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings decades of experience serving leaders in manufacturing, retail and transportation.
Our Speakers Live in Sydney
Pierre Andary
Cofounder and Head of Business Rewards Division
EonX
Tal Armstrong
Engagement Manager
CMSPI
Inez Berkhof-Hollander
Managing Director Europe
TreviPay
Lance Blockley
Managing Director
The Initiatives Group
Craig Bowen
Regional Commercial
Manager - Oceania
UATP
Tom Cunningham
Former VP of UATP
Trent Daniel
CCO
Azupay
Ian Dennis
Business Development Manager
Allianz Trade
Chris Doubé
CEO Australia & New Zealand
Allianz Trade
Piers Gorman
Managing Director, APAC
TreviPay
Navaid Khatib
Head of Product Management, Global Payments Solutions
HSBC
Nadia Ladak
Head of Global Trade Solutions
HSBC
May Lam
CIO
Australian Payments Plus
David Lunt
Technical Director and Advisor
Payment Matters
James Norfor
CEO/Co Founder
b2care
David Ojerholm
Company Director
The Initiatives Group
Annelyn Singson
Vice President, B2B and Government Customer
Segment Lead
Mastercard
Larissa Stanley
Head of Product Australia, Global Trade & Receivables Finance
HSBC
In-Depth, Dedicated Sessions
Expert Industry Speakers
In addition to the informative sessions and workshops, attendees enjoy social events to relax and connect with other attendees in a casual setting.
Be a Part of the Sydney Fintech Salon
Don’t miss out on this unique opportunity to learn from merchant payment experts and industry insiders. For $199, you get access to the half-day agenda including lunch, programming, networking and cocktails.
