Crossroads: The B2B Payments Conference is Back in 2026

THE LOEWS HOTEL, KANSAS CITY, MO | NOVEMBER 8-10, 2026

More than a payments conference. Crossroads brings together leaders in commerce, growth, finance, technology and customer experience to explore the trends shaping the future of B2B business.

Inspiration for Commerce, Growth, Finance and Technology Leaders

Get inspired with our main stage keynotes, panels and fireside chats featuring brand leaders and industry watchers. Whether you focus on customer experience, loyalty and digital transformation, market expansion, revenue acceleration and evolving B2B buyer expectations, or stablecoin, e-invoicing and O2C modernization, Crossroads delivers insights tailored to your priorities. Explore critical topics like stablecoin, loyalty and incentives, agentic commerce and risk management in our breakouts. The Crossroads program delivers 30+ sessions across 2 days with the insights you need, all wrapped in a fast-paced, high-energy environment.

PREMIUM NETWORKING AND EXPERIENCES IN THE HEART OF KC

Experience the exclusive Loews Hotel in the Power & Light District, our welcome reception, special dinners and legendary BBQ & Blues party at Kansas City’s oldest distillery. No wonder attendees gave the first Crossroads rave reviews – and an overall rating of 4.8 out of 5 stars.

Commerce Growth AI Stablecoin Agentic Commerce Loyalty E-Invoicing O2C Innovation Customer Experience Risk & Fraud Commerce Growth AI Stablecoin Agentic Commerce Loyalty E-Invoicing O2C Innovation Customer Experience Risk & Fraud

Keynote Speaker

HEIDI GARDNER

In this fireside chat, Heidi reflects on her path from an unexpected start outside the entertainment industry to The Groundlings and ultimately Saturday Night Live. Along the way, she shares how improv sharpened her ability to adapt, stay present and lead with confidence—skills that resonate far beyond the stage.

Woven throughout the conversation is Heidi’s enduring love for Kansas City. Even after years in New York and Los Angeles, Kansas City remains her emotional home: a city that shaped her creativity, keeps her centered and continues to inspire her work.